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Let's try to do this.
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So what is the news, well the news is... well not much news, but we would like to ask people to change the way how they communicate the feedback.
So, often I receive from somebody who reads a lot of the forums and checks YouTube, I receive a link like, hey this client has this problem and that was his solution and it would be so much better if... not better, it would be so much more constructive if people would just contact us or the dealers and tell them like, hey we have this problem, did you hear about the problem... because we can react and we can improve our quality.
It often happens like I get a message after a video is already for weeks online and I never heard about it and of course I cannot look to all the forums, all the YouTube videos, follow everything, because we need to work here like work yeah, like we have bikes to be ready and if I would be all day long reading forums... So, my question is... we are with a very small group of velonauts, people who are really enthusiast about the bicycles and... please contact us, please contact the dealer where you bought it, we really want to find solutions for all the problems that we have and I know we have problems and we work hardcore on improving things, we have all kind of check forms, but if we don't get feedback it's hard to to improve things and...
Also another thing, I was really surprised... If I speak with the persons one to one often they say, oh I'm very very happy with the bike and there was this tiny thing was not right and then I see them writing on the forums or on public and I think like, huh, that is the same person... what?
So we are a small group and we all want to have better bicycles, better velomobiles, enjoy life with these beautiful machines. Please let's change this habit of going first on the internet and then coming to us or to the dealers. The slogan is "together for perfection", I ask you also please be together with us, be together to build and give feedback and improve. Have a great day, bye bye.
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